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VERO User Resources

Are you an Agent or Property Manager who uses VERO? Click here!

New to VERO? Start Here!

  • Applicant Workflow Trainer
  • Manager Portal Training
  • Welcome to VERO
  • Common Objections

Dashboard and Navigation

  • Deal vs. Application
  • Application Review Filters

Inventory

  • How to Close a Unit Listing in Manager Portal
  • How to edit the Unit details

Leads (Pre-qualifications)

  • VERO V2 Prequalification Workflow
  • Leads/Prequalifications in VERO

Applications

  • Criminal Charges show as N/A
  • Inviting a Renter (Quick Guide)
  • What Employer, Payroll, and Banking Institutions are supported?
  • Does the applicant see the fees they are paying?
  • Reading Income and Balances
  • ID Verification
See all 33 articles

Settings & Configuration

  • How to Deactivate an Employee
  • Employee Role Assignments/Permissions
  • Billing and Refund Requests
  • How do I Adjust Notifications
  • How to Assign/Unassign an Employee to a Property or Portfolio
  • Magic Links/Portal
See all 10 articles

Marketplace Integrations

  • Yardi Connection Refresh (Quick Guide)
  • Yardi Billing and Payments
  • How are PDFs Uploaded to Yardi?
  • Vero Demo Environment Test Cases
  • How to view and fix a Yardi sync error
  • How do you View the Extra Details Page on a Deal or Lead?
See all 7 articles
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