Overview
We will be discontinuing our lease creation and signing feature on October 31, 2024. This article provides important information about this change, how it may affect you, and the steps we're taking to support you through this transition.
Key Points
- Deprecation Date: The lease creation feature will no longer be available after October 31, 2024.
- Affected Feature: This change specifically impacts the lease creation and signing tool within our platform.
- Reason for Change: We're focusing our resources on enhancing our core services to provide you with a more robust and efficient platform.
What This Means for You
If you currently use our lease creation feature, you will need to transition to an alternative solution before October 31, 2024. After this date, you will no longer be able to create new leases or access the lease signing tool within our platform.
Important Dates
- Now until October 31, 2024: Transition period. The feature remains fully functional.
- October 31, 2024: Last day to use the lease creation feature.
- November 1, 2024 onwards: The feature will no longer be accessible.
Maintenance During the Transition Period
As we approach the deprecation date, it's important to note that we will be redirecting all our resources toward ensuring a smooth transition for our users. While the lease creation feature will remain accessible until October 31, 2024, we will not be implementing any updates or addressing any issues related to this functionality during the transition period. This includes both minor and critical issues that may arise.
We strongly encourage you to begin your transition to alternative solutions as soon as possible. This proactive approach will give you ample time to adapt your processes and mitigate any potential disruptions to your operations. Our team is committed to supporting your migration efforts and maintaining the accessibility of the feature in its current state until the deprecation date.
Our Commitment to You
We understand that this change may impact your workflow. We're committed to supporting you through this transition in the following ways:
Dedicated Support: Our customer success team is standing by to address your questions, concerns, and provide any assistance you need during this period.
Open Communication: We welcome your feedback and will keep you updated every step of the way.
Access to Historical Data: We’ll ensure you still have access to any historical leases you’ve generated through VERO.
Frequently Asked Questions
1. Why is the lease creation feature being deprecated?
A: We're streamlining our services to focus on enhancing our core features, which will allow us to provide a more efficient and powerful platform for your primary needs.
2. Can I still access my existing leases after October 31, 2024?
A: Yes, you'll still be able to view and download your existing leases. However, you won't be able to create new leases or use the signing feature.
3. What happens if I don't transition before October 31, 2024?
A: The feature will become unavailable, so it's crucial to transition before this date to avoid disruption to your leasing processes.
4. Will this affect other features of the platform?
A: No, all other features will continue to function normally. This change only affects the lease creation and signing tool.
Need More Help?
If you have any questions or concerns not addressed in this article, please don't hesitate to reach out to our support team:
Customer Success Manager: you can always reach out to your dedicated customer success manager to discuss this further.
Email: support@sayvero.com
Live Chat: Available directly on our website
We appreciate your understanding and cooperation as we make this transition. Thank you for your continued trust in our service.