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For Applicants: Completing your VERO Application
Resources and Support for Applicants completing their VERO application.
Log In and Create your VERO AccountThis article reviews how to create your account, set your password, get logged in to your account and application, and reset a password.
Manage Your ApplicationThis article covers how to edit, withdraw, add people to, and review your application.
VERO Application OverviewThis article provides an overview of your VERO Application
Verify Your IdentityHow to complete the identity verification on your application, and what to do if your ID cannot be verified.
Your Renter ProfileA step by step guide to complete the basic information, residential history, lease preferences, emergency contact and references steps
Income Verification MethodsLearn how VERO creates Verified Income through links to payroll accounts, links to bank accounts, or uploaded financial documents.
Add Financials: Connect Your Bank Account(s)Here you'll learn about the Add Financials step, where you can link your bank or financial institution accounts for income verification.
Add Income: Link Your Employer, Payroll, or Benefits AccountHere you'll learn about the Add Income step, where you can link your employer, payroll, or benefits accounts for income verification.
Financial Documents UploadHow to upload your financial documents, such as Paystubs, Bank Statements, and 1099 Tax Forms.
Unable to Verify IncomeIf your income is showing as unverified, or less than expected as verified, this article offer tips and troubleshooting steps to resolve
Completing your Background & Credit Check with ExperianThis guide walks you through the steps to complete and review, or dispute, your your Credit & Background Check through Experian.
Credit Score ConcernsReviews why the Credit Score returned from TransUnion or Experian in your VERO application is different than what you expected.
Application RefundsInformation about application fees and how to request refunds